WP Hosting Australia

Call 1300 WP HOST (974 678)

support@wphosting.com.au

We know most bloggers and website owners are pretty cool, but to ensure quality service and performance for our customers and to maintain the integrity our our infrastructure, we need to include the following terms of service.

Use of WP Hosting services constitutes acceptance and agreement to the terms and conditions below, they are designed to protect and benefit all clients.

Service availability

We shall endeavour to provide continuing availability of services and server stability, but we shall not, in any event, be liable for service delays and interruptions or down time of the server.

Liability and indemnity

You agree to indemnify and hold harmless WP Hosting, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of WP Hosting services, including but not limited to your violation of this Agreement.

Acceptable Use

All services provided by WP Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any Australian Federal, State or Local law is prohibited. We reserve the right to refuse sites promoting things that violate the laws of other countries as well.

Note: Pornography and sex related merchandising are prohibited on any WP Hosting servers. This includes sites that may imply sexual content, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to WP Hosting servers or any other server on the Internet. Links to such materials are also prohibited.

Examples of prohibited content or links include (but are not limited to): IRC software; pirated software; hacking programs or archives; warez sites; distribution of music files or any other material in which the account holder does not own the copyright; porn spamming software; adult sites; game servers (dedicated game server programs). WP Hosting will be the sole arbiter as to what constitutes a violation of this provision. Content that does not meet these standards will be removed without prior notice to the subscriber.

Account Payment

Establishment of this service is dependent upon receipt by WP Hosting of payment of stated charges. If an account is not paid in full then WP Hosting reserves the right to suspend your account (without notice) until all payments have been received. If you exceed your allowable bandwidth and data limit, overage fees will apply on accounts.

Server resources

Any website that uses a high amount of server resources (including but not limited to, CPU, memory usage and network resources) can be suspended without notice, and then may be given an option of either upgrading their service or reducing the resource needed to an acceptable level.

Hardware, Equipment, and Software

You are responsible for and must provide all telephone, computer, hardware and software equipment and services necessary to access WP Hosting Services. WP Hosting makes no representations, warranties, or assurances that the client’s equipment will be compatible with WP Hosting services.

Backups and data

WP Hosting Australia provides free daily backups for all client accounts, however for added security we advise that you download local copies of critical data. We accept no responsibility for any data loss or corruption.

Suspension and cancellation

WP Hosting reserves the right to suspend or cancel an account holder’s access at our sole discretion. Of your breach of the above terms and conditions we reserve the right to deactivate and/or remove your account from our servers immediately.

For security purposes, all service cancellations must be submitted via the client area.  If you do not know your login details, you can request a password reset here. Any outstanding invoices must be paid in full before a cancellation will be processed for the requested service.

TOS Updates

We reserve the right to revise, amend and modify the WP Hosting Terms of Service at any time.

Questions

If you would like further information or have any questions regarding our terms of service, please do not hesitate to contact us using our contact us form or call 1300 768 249.

Testimonials
  • When Mortgage Choice decided to launch a corporate blog, we wanted to be up and running as quickly and efficiently as possible. We briefly considered our current website hosting company to host our blog but I very rapidly realised...
  • Integrati Marketing Consulting has been a satisfied customer of WordPress Hosting Australia since Integrati’s inception in 2009. We needed the support of a hosting company that not only understood WordPress but could also add value...